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Public Library Consulting Services

The Library Development team provides guidance and support for the development of local public libraries and library services throughout the state of Arkansas. Consulting services benefit the Arkansas public library community by increasing knowledge, confidence, and expertise in the areas of policy development and library management. Additionally, consulting services assist library staff in increasing professional competency in both traditional library services and in new and emerging library services. Consulting services are designed to foster best practices in the library community and to develop community focused library services.


COVID-19 Resources for Libraries

Arkansas Library Closures

Coronavirus Disease 2019 (COVID-19) Resources



Arkansas Public Library Laws Annotated 2019-2020 Edition

How to Qualify for State Aid

Library Science Professional Collection


Continuing Education

The Library Development team provides training and professional development to improve skills and promote leadership for all members of the state’s library workforce. Professional Development Hours are available to participants in the Arkansas State Library’s Continuing Education programming.

Free online library-specific courses for all library workers and volunteers are available through WebJunction. Accounts are free and courses can be accessed anytime, from anywhere

The Library Development team is available to provide customized training for public libraries on a wide variety of topics including Customer Service, Children’s and Young Adult Services, Public Library Trustee Orientation, and more. Please contact Jennifer Wann for more information on customized training services.

Upcoming ASL CE Events


Public Library Trustee Training

Friends of the Library Training 

US Census 2020 Training for Librarians

Online Snakeoil (Archived session, enter CE17 to access; Alice Jaggers UAMS April 2017 56 min)


May Day: Summer Safety for Public Libraries


Library Development Staff

Amber Gregory
Coordinator of E-Rate Services

Ruth Hyatt
Coordinator of Youth Services

Karen O'Connell
Coordinator of the Arkansas Center for the Book

Jennifer Wann
Manager of Library Development

Annual Public Library Survey

Please contact Jennifer Chilcoat, Arkansas State Library Deputy Director, for information about the Arkansas Public Library Annual Public LIbrary Survey.

The Survey will open on March 1, 2020 to report 2019 data. A training session will be held on February 27, 2020 at the Arkansas State Library to prepare those responsible for entering the data. This training will demonstrate the survey interface and how to enter your library’s data. Helpful information about how to present your results to local stakeholders and promote your library will be covered. Lunch will be provided for those who register by February 20, 2020.

Annual Public Library Survey FY 2019 Training

Submission and retrieval of data by public libraries can be accessed through the BiblioStat CollectConnect portal. Authorized users will need their username and password. If you do not know your username and password, please contact Jennifer Chilcoat.

Collect Connect


Friends of the Library

Library Development staff are available to conduct training and offer advice on best practices for Friends of the Library groups. Please contact Jennifer Wann for this service.

Friends of the Library Training

American Library Association United for Libraries

Charitable Registration in Arkansas


Field Questions  

Have a question for your peers in public libraries throughout the state? Send your questions to Jennifer Wann to be posted to the public library field in Arkansas.

Arkansas State Library
900 W. Capitol, Suite 100
Little Rock, AR 72201
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